NOTICE: Be advised that courts may handle hearings differently based on your emailed mediation documents. As a result, it is important that landlords and tenants should appear at their scheduled hearing, regardless of what type of agreement is sent. Be sure to advise all parties to attend their hearing unless they receive notice from the court not to appear.
Welcome mediators and soon-to-be mediators. If you are a mediator who has been appointed by the Nevada Supreme Court, the information you need to support your effort is below. If you are interested in becoming a mediator, see the bottom of this page to learn more and apply.
Your primary responsibility as a mediator is to email a Case Disposition Form – and an “agreement”, if any – to both the court of record and Home Means Nevada at least 2 judicial days in advance of the hearing. (Easiest to target 5 days in advance due to weekends, holidays and judicial days. No payments can be made unless this happens.)
Las Vegas Justice Court (LVJC) Cases – If your case is from Las Vegas Justice Court, you will not have login information but you may access case materials per below.*
All Other Cases – If the Clerk of Court uploaded the court case to Home Means Nevada, filings may be found at The Renter Connect. If case materials are available, you will have HMN login information.
You may not receive case materials beyond what was emailed to you. Please work with whatever case resources you have.
Key Mediator Steps and Resources Needed
- Order Approving Amendments to Eviction Mediation Rules for Designated Eviction Proceedings
- Mediators should become familiarized with:
- Case Flow Chart
- Review case file(s), if available
- Send email to landlord and tenant. Sample
- Confidentiality Agreement (needed from all parties)
- COVID-19 Impact and Attestation Statement – Clark County version (for your invoice)
- COVID-19 Impact and Attestation Statement – Reno/Rural Housing Authority version (for your invoice)
- Release Consent for Confidential Information (for rental assistance)
- DETR Release Authorization (needed for stalled claims only)
- What Will a Mediated Settlement Look Like (Spanish version)
- You may also need to call the parties.
- Clark County Low-Doc “Self-Attestation” when landlord W9 is present
- Clark County Low-Doc “Self-Attestation” when landlord W9 is NOT present
- Mediations eligible for payment processed by AOC proceed ONLY when a COVID-19 Impact and Attestation Statement or Self-Attestation is received from at least one party to the mediation. Tenants should use the COVID-19 Impact and Attestation Statement or Self-Attestation. Landlords may attest to mediators in a detailed email. Remember, proof may also be in a court document. If mediators have direct knowledge of a COVID-19 impact mediators (or landlords/attorneys) may submit an affidavit. If mediators complete an affidavit in lieu of a COVID attestation or court document, it must be submitted with your invoice.
- Without a COVID-19 attestation, you may proceed ONLY if pre-approved by Ms. Chambers at HMN. Email Ms. Chambers for pre-approval to be paid for a non-COVID case.
- Consider setting the mediation for 7 -10 days prior to the hearing date, allowing time for rental assistance funding discussions and potential two good faith attempts at mediation. Remember the 30-day timeline is cut-in-half by rule timelines and working/judicial days.
- A couple/few working days before the mediation, with the proper release(s) in hand, reach out to funding sources to include rental assistance and DETR following guidance outlined. The “Release Consent for Confidential information” (resource above) is needed for rental assistance. The “DETR Release Authorization” (also above) is required by DETR. It is advised that you obtain the Release Consent for Confidential Information as early in the process as possible.
- Confidential: Clark County funding source contact information available by emailing email@example.com.
- Funding source information – City of Las Vegas, North Last Vegas, Henderson
- Conduct mediation by jointly preferred method (ultimate decision is mediator’s).
- Two good faith attempts to mediate are required by mediators and all parties.
- Regardless of whether mediation results in an agreement, or if there is no agreement, email Case Disposition Form and “agreement,” if any, to the court of record at least 2 judicial days before the hearing date. You must email the form and/or agreement to the court of record and Home Means Nevada or upload the documents you emailed to the court to Home Means Nevada’s The Renter Connect portal.
- If agreement, reduce agreement to writing (agreement form).
- Be sure to include the new Case Disposition Form (sample).
- If no agreement, only the new Disposition Form is required.
- Landlord filing resources:
- Motion to Enforce – If the agreement is not met in advance of the hearing.
- Motion to Dismiss – To dismiss the case before an eviction order is entered.
- Motion to Rescind – Landlords can use after an eviction order has been entered. Landlords should file this motion in cases where post-order, they’ve reached a mediation agreement, received rental assistance, or somehow resolved the issues.
- Email “Agreement or No Agreement” document and Disposition Form to the court of record AND HMN.
- Mediator’s must notify the parties of any known conflicts of interest.
- If immediately apparent upon case assignment, notify HMN to return the case.
- Home Means Nevada’s The Renter Connect contact information.
*Las Vegas Justice Court Cases
- Las Vegas Justice Court case look-up option
- The LVJC has created a log in for mediators to access the documents such as the Landlord Complaint and Tenant Answer. You can log in through this link: https://lvjcpa.clarkcountynv.gov/Secure/Login.aspx?ReturnUrl=%2fsecure%2fdefault.aspx
- User ID – 00mediator (00 are numbers, not letters)
- Password – Password8
- Once logged on select civil records and enter the case number. Then click on the document title to retrieve the document.
Supporting Resources for Mediators
- Need an Interpreter? Contact HMN (info above) and specify language.
- Include interpreter on all correspondence
- FAQs for Mediators
- Simplified Timeline for Mediators
- Model Standards of Conduct for Mediators
- What will a Mediated Settlement Agreement Look Like?
- Information on Rental Assistance
- Nevada Attorney General’s Lease Addendum and Promissory Note
- Required Landlord Documents for Rental Assistance Payments
- CDC Information
- CDC Order
- CDC Tenant Declaration for Landlord (English) (may require proof of service)
- CDC Tenant Declaration for Landlord (other languages)
- Clark County CARES Housing Assistance Program (CHAP) Intake Check List
- Civil Law Self-Help Center Eviction Information
- Overview of the Summary Eviction Process
- Nevada Senate Bill 1 Authorizing an Eviction Mediation Program
- AOC Mediator Invoice
- AOC Mediator Invoice Instructions
- AOC Interpreter Invoice
- AOC Interpreter Invoice Instructions
Information and application for those interested in becoming a mediator
- Mediator Information Sheet
- Apply to be a Residential Rental Eviction Mediator (Not accepting applications at this time.)
- Mediation Training